Question 1

How does the 2+1 free promo work?

Accepted Answer

Add any 3 pieces to your cart and the cheapest one becomes free automatically at checkout. No code needed.

Question 2

How long does shipping take?

Accepted Answer

Orders ship within 1–2 business days. Standard delivery typically arrives in 5–12 business days. Shipping is free on orders above $50; a flat rate applies under that amount.

Question 3

What is your return policy?

Accepted Answer

Unworn pieces can be returned within 14 days of delivery for a full refund. Contact us and we'll send return instructions.

Question 4

Which payment methods do you accept?

Accepted Answer

Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay and Klarna (where available). All payments are secured by Shopify Checkout.

Question 5

Is the jewelry waterproof?

Accepted Answer

Athenia pieces are made for sea, sun and showers. To preserve the gold finish, gently rinse with fresh water after the sea and dry softly with a cloth.

Question 6

Will I get a tracking number?

Accepted Answer

Yes. As soon as your order ships you'll receive an email with the carrier and tracking link.

Question 7

Do you ship internationally?

Accepted Answer

Yes — we ship worldwide. Delivery to most countries takes 7–14 business days. Free shipping is unlocked automatically on orders above $50.

Frequently asked

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